Refund Policy

At Sparrow Musicals (sparrowmusicalscg.com), we strive to provide high-quality digital products, courses, and services. Please read our Refund Policy carefully before making a purchase.

1. Digital Products

All digital products, including backing tracks, Logic Pro X patches, music pads, remixes, and downloadable sounds, are non-refundable once purchased and delivered.

Due to the nature of digital content, we cannot accept returns or cancellations once access has been granted.

2. Online Courses & Memberships

If you purchase a membership, you may request a refund within 7 days of purchase.

Refunds are processed after verification and approval by our support team.

The courses content will not be eligible for a refund.

3. Payment & Refund Processing

Payments are processed securely through third-party providers.

Refunds, if approved, will be returned to the original payment method within 7–10 business days.

Bank processing times may vary depending on your financial institution.

4. Cancellations

You may cancel upcoming purchases or subscriptions before the billing cycle starts by contacting our support team.

Partial refunds for subscriptions already started may not be provided.

5. Exceptions

Requests for refunds due to technical issues (e.g., file corruption, download problems) will be assessed case by case.

We may provide replacement files or alternative solutions instead of a refund.

6. How to Request a Refund

To request a refund:

• Contact our support team at: support@sparrowmusicalscg.com
• Provide your order number, date of purchase, and reason for refund.

Our team will review your request and respond within 3 business days.

7. Contact Us

For questions regarding this Refund Policy, please reach out to us at:

Sparrow Musicals
Email: support@sparrowmusicalscg.com